Trouble getting my data to map properly, what do I do?

Last Updated: Nov 07, 2015 02:41PM PST

Start with checking the following:

  • Is your data in a tabular format like Excel or Google Spreadsheets
  • The first row of your spreadsheet should contain column names
  • Try using our example spreadsheet template
If your address data is broken into components:

If you've listed the address in multiple fields, such as address, city, and state, make sure proper columns are selected in the Validate and Set Options section​.



BatchGeo does its best to guess the correct fields, but double check if markers are not appearing where expected.

If you are still having trouble, try the following:
  • If your map is getting stuck on a certain row, or only mapping the first X number of rows in your data, check the row for any unusual formatting such as special characters or double quotes.
  • Try pasting your data into a text editor or a blank spreadsheet first before copy and pasting it into BatchGeo.
See also:
Cannot make map troubleshooting tips
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete