Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

How to add an image

Dana Pisciotto Jun 04, 2015 11:40AM PDT

I am trying to add an image according the 4 different addresses I have in my Excel spreadsheet. Everytime I copy and paste my excel spreadsheet with the image url included under its own collum, after I select "validate" a message comes up that says "sorry, the following images were not found:". What is the correct way to add an image to Batchgeo?

Up 0 rated Down
Support Jun 05, 2015 12:12PM PDT BatchGeo LLC Agent

Hi Dana,

Can you email me your data to support@batchgeo.com so I can take a look. If you have posted a publicly available URL to the image, then it should appear fine. If you have any map links, send those to me as well.

Thanks,
Tracy

Up 0 rated Down
Richard Jun 06, 2016 07:35PM PDT
I have the same problem. I've uploaded my images to Google Drive and added a 'shareable link' to each line in my spreadsheet. But when I try to import the data I get "sorry, the following images were not found:" for all images.
Any idea? The image links are all of the form: https://drive.google.com/open?id=0B7XO68MD_AFMeUU2TWFGdUcxM2s
Up 0 rated Down
Support Jun 07, 2016 09:20AM PDT BatchGeo LLC Agent

Hi Dana,

We don’t allow you to “upload” your images, you just have to have your images hosted somewhere and provide the link. This article provides a full description.

http://support.batchgeo.com/customer/en/portal/articles/1469643-how-do-i-add-photos-to-my-map-

If after reviewing you still have questions, please let me know.

Thanks,
Tracy

Up 0 rated Down
Richard Jun 08, 2016 06:37PM PDT
Hi Dana
Any idea why it's not working with images hosted on Google Drive? I note that the URL does not have a file extension (for example .jpg) but the link is directly to an image.
Please advise.
Up 0 rated Down
Support Jun 09, 2016 10:30AM PDT BatchGeo LLC Agent

Hi Dana,

It might be your URL. You also need to verify the link to Google Drive is an Open and Public file. Email me your map link to support@batchgeo.com so your map is kept private.

Thanks,
Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete