Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Map access after Subscription ends

Susan Landry Mar 28, 2016 01:13PM PDT

I was told that any map I created would continue to be available to me after my subscription ended - but I would not be able to edit it. Is that no longer true? I just tried to access a map I created, and I'm getting the message access denied

Up 0 rated Down
Support Mar 28, 2016 04:39PM PDT BatchGeo LLC Agent

Hi Susan,

If you saved the map as “My Subscription Users”, then you won’t be able to access the edit page.

Send me the map in question and I can re-save as “Unlisted” for you.

Thanks,
Tracy

Up 0 rated Down
Susan Landry Mar 29, 2016 06:56AM PDT
Will the maps remain private?
Up 0 rated Down
Support Mar 29, 2016 09:58AM PDT BatchGeo LLC Agent

Hi Susan,

Here are the definitions. Just let me know how you’d like to proceed.

Free / BatchGeo Pro

Public
Map is generally available. Search engines will able to find your map, we may also choose to feature your page on our examples page.

Unlisted
Map is only available to those who have the private URL. The URL is quite long and random and will be impossible to guess. More details are available in our features section underneath security.

BatchGeo Pro Only

Password Protected
A password will be required to access map. This password can be shared amongst many users, there is no user name required. Password protected maps are also Unlisted (see above.)

My Subscription Users
If you share maps with “My Subscription Users” then they will need a login and password to view. Subscription user accounts are created by the primary BatchGeo Pro account holder (the one who initially signed up.)

Thanks,
Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete