When I copy and paste the link that is emailed, the recipients can view on their mobile device, but not their desktop. What am I doing wrong?
There are two types of map links. There is a “Mobile Map URL” and a regular “Browser URL”.
Standard Browser URL which can be used on any device that uses a web browser such as “Google Chrome, Safarie, Internet Explorer, Firefox” can use this format: https://batchgeo.com/map/4c29238aac97816a19207bc7287bb11a
If you want the map to open up on a mobile device using the BatchGeo App, then you use this format: batchgeo://map/4c29238aac97816a19207bc7287bb11a
If still having issues, email me the map link you are having issues with.