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Location Finder

Gary Sep 13, 2016 03:23PM PDT

Hi, my Batchgeo auto updated yesterday and today it is not finding the Location Finder, anyone else had this issue and solved it?

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Support Sep 13, 2016 03:34PM PDT BatchGeo LLC Agent

Hi Gary,

We did an update for IOS 10. We are working on a fix, but it will take a couple of days before we can get the fix to Apple and have them update

Please let me know if you have further questions.

Thank you,
Tracy

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Support Sep 13, 2016 03:40PM PDT BatchGeo LLC Agent

Hi Gary,

We did an update for IOS 10 and having issues with the GPS portion. It will be 2 days before the new fix is pushed out.

In the meantime, you can click on the address inside the marker bubble and open up a google map. You should be able to see your GPS location on the Google Map.

Hope this is a temporary fix for you.

Thanks,
Tracy

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Support Sep 14, 2016 12:20PM PDT BatchGeo LLC Agent

Hi Gary,

The fix has been sent to Apple App Store. It will take 2-3 days for them to approve and make available.

Sorry for the inconvenience.

Thanks,
Tracy

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