Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Viewing Maps on mobile

Michael Mellor Mar 14, 2018 06:25AM PDT

When trying to view the map I have shared on my mobile , all I get is a blanked out white screen, do you know why this could be?

Up 0 rated Down
Support Mar 14, 2018 09:24AM PDT BatchGeo LLC Agent

Hi Michael,

Please email me your map link, so I can take a look. support@batchgeo.com

Also, let me know what email app you are using on your iPhone. Is it the iPhone email app or something else? Are you using the same email address to save your maps as the one that is on your iPhone?

Thanks,
Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete