I just made a map and when I open it in chrome or internet explorer, I just see a gray screen. I see a batchgeo search box at the top right of my screen, the map title in the top left and the legend on the bottom, but no map. It is completely gray.
I see a little refresh button at the top left but it does nothing when i click it. I am using windows 8.1 on a surface pro 3. Can someone please tell me what is going wrong?
It sounds like the map didn’t completely load. If you click on F12 and open up Developer Tools Console, then you can reload the map and see what type of errors are occurring. Send us the output of the errors and we will try to help you further.
Hi John -
It looks like you have some Malware running (Superfish Smartbar) that may be interfering with things. Here is a guide on removing: