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Names on created maps are not appearing

Sacha del Sol Nov 14, 2014 07:41AM PST

I am not able to click on the specific area to view the names on the map.
Is there a glitch?

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Support Nov 14, 2014 11:35AM PST BatchGeo LLC Agent

Nothing else has been reported. I would need to see your map in order to troubleshoot. Please provide map link.

Thanks,
Tracy

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JOSE CR Jun 07, 2018 01:48PM PDT
┬┐How I can get my map? I put the information but did not work.
I have the information. This location is in Costa Rica, Guanacaste (province).
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Support Jun 07, 2018 03:35PM PDT BatchGeo LLC Agent

Hi Jose,

Not sure I understand completely. Are you trying to retrieve a map you made?

If so, enter your email address on this page: http://support.batchgeo.com/customer/portal/articles/1448934-lost-edit-link-for-maps

All maps that you have made and haven’t been deleted or expired will be emailed to you. They come from “noreply@batchgeo.com”.

Please let me know if you have further questions.

Thank you,
Tracy

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