Frequently Asked Questions

  • billing

    Where do I change the billing information?

    0 Community Answers Sep 11, 2017 07:45PM PDT
  • Delete map

    Hello, how to delete a map (free) i create ? Thank you

    2 Agent Answers 1 Community Answer Dec 08, 2016 05:02AM PST
  • HIPAA credentialing

    We are an expanding health care provider and have been using Map Point for years but now need mapping that is ...

    1 Agent Answer 0 Community Answers Dec 06, 2016 02:05PM PST
  • User not sent an Invitation Email

    Hi Community & BatchGeo, I have created a user in BatchGeo as usual, which in return should send an ema...

    1 Agent Answer 0 Community Answers Oct 13, 2016 04:07PM PDT
  • Date Labels

    I have a date field but the groupings just come up as a single digit (first digit in x/xx/xxxx format). I see...

    1 Agent Answer 0 Community Answers Aug 15, 2016 09:55AM PDT
  • シェアについて

    地図の編集のところで「公開」を選択をしても、 シェアしたマップに反映されないのですが どうしたら反映されますか?

    0 Community Answers Aug 04, 2016 06:55PM PDT
  • cash back

    Hi! I'd like to ask you how can I back my money? I use it less 30 days.

    1 Agent Answer 0 Community Answers Jul 18, 2016 01:26PM PDT
  • Map Usage - View clicks?

    I've had several map links out on my website. Is there a way I can see how many clicks I had on each map...

    1 Agent Answer 0 Community Answers Dec 28, 2015 04:15PM PST
  • resending invitation emails

    How do I resend the invite email to my team I signed up as users?

    1 Agent Answer 0 Community Answers Dec 10, 2015 09:45AM PST
  • linking zip codes to nearest salesman

    i am looking for a solution that will allow: input of zip code and then tell me which salesperson to ass...

    2 Agent Answers 2 Community Answers Jun 18, 2015 12:10PM PDT
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