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Maps will not load in Safari

Barry Sep 22, 2015 04:36PM PDT

I can't get my maps on my iPhone using safari. Is there a way to correct this so I can use maps on my iPhone.

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Support Sep 22, 2015 07:48PM PDT BatchGeo LLC Agent

Hi Barry,

You should be able to paste the map link into Safari and just open as long as you have a live internet connection.

If this is the case and you are still having issues, you can send your email links here or email them to us at support@batchgeo.com so we can test.

Thanks,
Tracy

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Chris Oct 23, 2015 01:40AM PDT
My maps is not working in Safari or Internet Explorer either.

Only a grey box is showing.
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Support Oct 23, 2015 05:52AM PDT BatchGeo LLC Agent

Hi Chris,

I clicked on a few maps that were saved with your email address and all seemed to appear for me. You can send me the specific maps that are causing you issues or emake your map. Email map links to support@batchgeo.com.

Please let me know if you have further questions.

Thank you,
Tracy

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