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Unsupported Link.....???

Omari Oct 30, 2015 01:18PM PDT

I use batchgeo on a daily basis through the mobile app. It was very convenient, just double click on the point on the map and "Boom" it launches my google map app and on to my appointment. Now I'm getting "Google map can't open this link". It will pull up google maps on my chrome browser, but i need to use my GPS while I'm driving not turn by turn directions. I just signed up for a free trial with "Badger" because I can't go without this Option. Please fix this.... I have used batchgeo almost everyday for three yrs I need this to work plz. I'm using an Android.

my map https://batchgeo.com/map/27060ddd2f2201bf8c99abadd4fd2d02

Thanks

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Support Nov 02, 2015 08:17AM PST BatchGeo LLC Agent

Hi Omari,

Is this working for you now? I just opened up your map in Safari, then clicked on the address and it opened right up in Google Maps App and got directions.

If not, please let me know what browser you are using on your Android.

Thanks,
Tracy

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Support Nov 02, 2015 10:31AM PST BatchGeo LLC Agent

Hi Omari,

We made some changes that we are hoping will fix this. Make sure when the link opens you chose to open the link in the Google Maps app if given the choice.

Let us know if its working or not. Thanks!

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