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not able to retrieve saved maps on iphone apps

David Feb 04, 2017 02:45PM PST

I followed the instruction but still can't see the saved maps on my ipad and iphone app.

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Support Feb 06, 2017 11:10AM PST BatchGeo LLC Agent

Hi David,

You must use the same email to save the map as you use on your IOS devices. You must open up the email on the IOS device to activate the App.

You also need to make a map and save it first in order to activate. I did not see any maps saved under this email address you sent from.

Please let me know if you have further questions.

Thank you,
Tracy

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