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Michelle Hickey Mar 29, 2017 06:08AM PDT

I have users in the UK and Germany who are using BatchGeo Maps. The addresses have been entered in English but they are reporting that the maps are being translated into German. Is this because BatchGeo recognizes the IP address of where they are located and does the translations automatically?

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Support Mar 29, 2017 08:34PM PDT BatchGeo LLC Agent

Hi Michelle,

Hmm, not sure I understand. Can you email me the link to your map and/or provide screenshots.

support@batchgeo.com

Thanks,
Tracy

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