Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Receipt or email contact

Scott Sep 08, 2017 09:42AM PDT

Does anyone know how to get a receipt for Batchgeo Pro, or a way to contact someone from Batchgeo? I cannot get the receipt function to provide a pdf of my receipt. After about 30-45 seconds of spinning, I get a bogus pdf that Adobe says is a broken file.

When I click on email us on the website, nothing happens. I like the product but am starting to question the support commitment. Please help!

Up 0 rated Down
Support Sep 08, 2017 09:57AM PDT BatchGeo LLC Agent

Hi Scott,

It is temporarily not working. I will post here when it is fixed.

Thanks,
Tracy

Up 0 rated Down
Support Sep 08, 2017 02:57PM PDT BatchGeo LLC Agent

This is working now. Please click “Shift Key and Browser Refresh” button before attempting downloading the PDF.

Sorry for the inconvenience.

Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete