Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Pulling up details on a point

mIKE Sep 13, 2017 08:00AM PDT

The older version of BatchGeo Mobile (iPhone), I was able to tap a point, which would bring up a small box over the map letting me know the name of the point, and address. if I tap that box again, it would bring up any other data that I put into the map (maybe a name of someone, or phone number, or notes regarding that place). Now when I click the small text box on the map, it takes me to google maps and gives me directions. How do I see my data about a point?

Up 0 rated Down
Support Sep 13, 2017 11:23AM PDT BatchGeo LLC Agent

Hi Mike,

You should still be able to tap a marker and the marker bubble opens. The directions should not appear unless you click on the address inside the marker bubble. Also, can you take a screenshot of what your screen looks like before and after you click the marker.

You can email us too at support@batchgeo.com

Thanks,
Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete