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Mapping Support (Maps won't load/open).

Edwin Chung Nov 20, 2017 12:50PM PST

I am trying to work on some maps for a client viewing, but I cannot view any of my maps of late. I tried opening my maps in the live website view, but none of my maps work. I am able to download or export PDF views, but I need the live website view. If someone from support can contact me by phone or get back to me on this error, it would be much appreciated.

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Support Nov 20, 2017 12:57PM PST BatchGeo LLC Agent

Hi Edwin,

Yes, we are getting a few reports but seems to be regional. Can you access maps.google.com?

What State are you in?

Thanks,
Tracy

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Support Nov 20, 2017 01:13PM PST BatchGeo LLC Agent

We just pushed out an update and it should be fixed now.

Let me know if not.

Thanks,
Tracy

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