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Not opening Google Maps

Steve Nov 21, 2017 04:48PM PST

I have been using this with our drivers. I have set the URL to "Open in Google Maps". It has worked great until this week.

Now, when using it on a mobile clicking on the name of the push pin minimizes or maximizes the Data. It does not open Google Maps for navigation to the push pin like it did previously.

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Brian Nov 22, 2017 07:35AM PST
I have same issue as Steve.
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Phillip Nov 22, 2017 08:25AM PST BatchGeo LLC Agent

Hello – we have fixed this, it should now open google maps if you click the address. Let us know how it goes. Thanks!

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Erica Mar 14, 2018 11:06AM PDT
Same issue. Used to open in google maps but now says link not supported. Even earlier it used to just link to Apple maps and that’s not an option anymore either. Help!
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Support Mar 14, 2018 02:24PM PDT BatchGeo LLC Agent

Hi Erica,

What type of device are you using? Are you clicking on the address in the marker bubble? Can you send me a screenshot of “link not supported”?

Thank you very much,

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