Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

canceling batchgeo

Carmen Norris Jan 27, 2018 04:39PM PST

I have been attempting to cancel batchgeo pro because I attempted to sign in and it does not recognize my email. I emailed asking for assistance to gaining access due to this issue in May and received no response. However, batch geo has been charging my card 99.00 for since then.

any assistance is greatly appreciated. I'm in the process of disputing these charges with my bank

Up 0 rated Down
Support Jan 28, 2018 07:42AM PST BatchGeo LLC Agent

Hi Carmen, I will cancel your account. Just look for the email confirmation.

Thanks,
Tracy

Up 0 rated Down
John Diaz Jan 29, 2018 10:30AM PST
Hello, I have cancelled our account before the 30 day expiration and I continue to be charged.
March 14th $112.76
August 8th $99.00

Please refund and cancel

Thank you
Up 0 rated Down
Support Jan 29, 2018 05:38PM PST BatchGeo LLC Agent

Hi John,

I will respond to you directly via email.

Thanks,
Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete