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Random data points in the wrong country

Emma Apr 22, 2015 06:03PM PDT

Hi,

I'm currently trying to map points to Australia only in BATCHGEO Pro. Is there something I need to add to my data to make sure I don't get random points in Siberia etc. Or do I need to tweak something in the settings?

Please advise

Thank you,

Emma

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Support Apr 23, 2015 08:35AM PDT BatchGeo LLC Agent

Hi Emma,

I’m not sure how much of the address you are trying to map, or what your spreadsheet data is structured like, but here are a couple of tips.

Try to include the full street address, city, state, zip and COUNTRY! When you include the Country column this usually eliminates points going outside the country. This is especially helpful if you are mapping zip code only.

Let me know if you have more questions or forward me map link you are trying to make to support@batchgeo.com.

Thanks,
Tracy

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Yusman Ibrahim May 05, 2015 07:11AM PDT
I had the same problem, and I did include a column for country "Singapore". But BatchGeo seems to pin addresses to places called Singapore in the Philippines and also Singapore in the USA.

How can we fix this please?
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Support May 05, 2015 07:57AM PDT BatchGeo LLC Agent

Hi,

If you put Republic of Singapore for Country then it works. Google Maps prefers that for the Country.

Thanks,
Tracy

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Thomas Oct 09, 2015 02:31AM PDT
Hi
Is there any problems with identify ZIP codes in India? , we put 140 addresses
of customers , Republic of India as country m ( even in your Region drop-down list it is only specified as India), ZIP code , city name
example : with street column 55 out of 140 not found , without street column
140 out of 140 found , strange you should use some kind of approximation method with probability set : country priority 1 , city priority 2 , zip priority 3 ... as per my experience street is least reliable part of whole address, best regards4427
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Support Oct 09, 2015 08:45AM PDT BatchGeo LLC Agent

Hi Emma,

Please email me your specific map that you saved so I can take a look. Please email to support@batchgeo.com.

Thanks,
Tracy

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Alejandro Castro May 08, 2018 06:09PM PDT
When importing addresses I get some of them misplaced in a map of a different city than the market that we are analyzing.

Here are some examples:
1) Adderess: Prospero Palazo 649, City: Puerto Madryn, Province: Chubut, Zipcode: 9120, Country: Argentina.
Result from Batchgeo the address gets misplaced in the map in city of Comodoro Rivadavia 250 miles away.

2) Address: Llao Llao 10, City: Puerto Madryn, Province: Chubut, Zipcode: 9120, Country: Argentina
Result from Batchgeo the address gets misplaced in the map in city of Bariloche 650 miles away.

When I enter this exact same addresses into Google Maps the results shown are correct. What can I do to get the right results and not mistaken results?

Alejandro

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Support May 09, 2018 12:37PM PDT BatchGeo LLC Agent

Hi Alejandro,

I believe I just responded to you. Please email me your map so I can see how it is set up.

Thanks,
Tracy

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