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Area Borders

Tim Wieczorek Dec 09, 2016 06:37AM PST

How do I make a border and save it on the map?

How can I save a map to a link and send it to someone to view only?

Is there a support number to call and talk in person?

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Support Dec 12, 2016 03:54PM PST BatchGeo LLC Agent

Hi Tim,

No, we do not provide border drawing on the map.

Whenever you make a map and save it, the end user can only view the map and they cannot edit the map.

We have email support only at this time. If we can’t resolve an issue over email then we will get on the phone to assist.


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Alex Gifford Sep 07, 2017 04:21AM PDT
I find annoying that I'm trying to get an issue resolved but seemingly it's impossible to actual contact customer support - my email remains unsent and is directed to previous problems forum. This is a brand new account but apparently the link to set up my account has already expired. Can you please contact me on the above email ASAP.

This is not a promising start.
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Support Sep 07, 2017 05:41AM PDT BatchGeo LLC Agent

HI Alex,

I checked your email and see your account is active and you are a user. There is a different email address as the administrator.

Email us at and we’ll be glad to help you further. I have also sent you a direct email.


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Support Sep 08, 2017 02:53PM PDT BatchGeo LLC Agent

Hi Alex,

Just reaching out to you again.

Let us know if you need further assistance.


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