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Changing a users password (not admin)

Angela Nov 27, 2018 05:48AM PST

How do i amend my users passwords if they have forgotten them?
I dont want to change my admin password?

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Phillip Nov 27, 2018 11:31AM PST BatchGeo LLC Agent

Hi Angela – I would have the users do this themselves using the “Forgot My Password” tool when they go to login.

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Christin Schenkelberg Jan 10, 2019 09:56AM PST
how do i login when the admin that set this up is no longer with the company?
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Support Jan 10, 2019 10:55AM PST BatchGeo LLC Agent

Hi Christin,

Email me at Let me know the admin who has left (email address) and then send me the new admin info.


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