Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Changing a users password (not admin)

Angela Nov 27, 2018 05:48AM PST

How do i amend my users passwords if they have forgotten them?
I dont want to change my admin password?

Up 0 rated Down
Phillip Nov 27, 2018 11:31AM PST BatchGeo LLC Agent

Hi Angela – I would have the users do this themselves using the “Forgot My Password” tool when they go to login.

Up 0 rated Down
Christin Schenkelberg Jan 10, 2019 09:56AM PST
how do i login when the admin that set this up is no longer with the company?
Up 0 rated Down
Support Jan 10, 2019 10:55AM PST BatchGeo LLC Agent

Hi Christin,

Email me at support@batchgeo.com. Let me know the admin who has left (email address) and then send me the new admin info.

Thanks,
Tracy

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
d8785c917e56b1b726cd4784c7d24b51@batchgeo.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete