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Trouble updating map

Meredith May 19, 2014 11:33AM PDT

I am having trouble updating one of our BatchGeo Pro maps.

I can log-in to the edit page sans problem, but after I paste in the new data from the excel file I get:

Geocoded 0 records.

Note: 55 locations were not found.

Each time I’ve received this message, I have hit cancel so not to overwrite the current map. Your timely assistance would be greatly appreciated.

Up 1 rated Down
Phillip May 19, 2014 12:53PM PDT BatchGeo LLC Agent

Hi Meredeth -
We have been trying to reach you over email, check your spam folder and make sure your mail admin is not bouncing emails from @batchgeo.com

Thanks!

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