On your site it says with Pro you get up to 15,000 data points at a time but when I am uploading a file which has 11,000 addresses only 8,000 or so are being mapped. It tells my that 84 were not found. Why is it not uploading my whole file?
Looks like you have something in your data around 8,000 that is stopping the program from reading. Could be blank row, extra returns or extra punctuation.
Send it over and I can take a look.