Frequently Asked Questions

  • Cannot copy data from map with Ctrl+C, right click copy does work thou...

    Cannot copy text from map with Ctrl+C, however, right clicking and selecting copy does work. Multiple users h...

    1 Agent Answer 0 Community Answers Aug 13, 2018 05:54PM PDT
  • Apple Maps

    Is it possible to default the navigation to use Apple maps instead of Google? Thanks! Doug

    1 Agent Answer 0 Community Answers Jun 07, 2018 02:41PM PDT
  • Ranges of "Group By/Thematic Value" determined using values?

    How are the ranges of "Group By/Thematic Value" determined when using values? Such as in this insta...

    1 Agent Answer 0 Community Answers May 15, 2018 04:19PM PDT
  • Wrong adresse on the map

    The adresses are complete (number, street name, zip code, town) but about half of the adresses on 80 are not w...

    1 Agent Answer 0 Community Answers Mar 27, 2018 06:51AM PDT
  • maps deletion

    hi team, i would like to know how long my maps gonna stay available? or maps created will remain accessible...

    1 Agent Answer 0 Community Answers Mar 06, 2018 07:32AM PST
  • canceling batchgeo

    has anyone been able to cancel service? Batchgeo will not answer any of my emails and have been charging my CC...

    1 Agent Answer 1 Community Answer Jan 27, 2018 05:44PM PST
  • cant see adresses

    why cant i see the adresses when i chick on the pin on the map

    3 Agent Answers 3 Community Answers Dec 01, 2017 09:58PM PST
  • Obtain coordenate from Andreas list

    It is posible obtain coordenates from Address list

    1 Agent Answer 0 Community Answers Nov 01, 2017 05:15PM PDT
  • billing

    Where do I change the billing information?

    2 Agent Answers 2 Community Answers Sep 11, 2017 07:45PM PDT
  • Delete map

    Hello, how to delete a map (free) i create ? Thank you

    2 Agent Answers 1 Community Answer Dec 08, 2016 05:02AM PST
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