Frequently Asked Questions

  • HIPAA credentialing

    We are an expanding health care provider and have been using Map Point for years but now need mapping that is ...

    1 Agent Answer 0 Community Answers Dec 06, 2016 02:05PM PST
  • User not sent an Invitation Email

    Hi Community & BatchGeo, I have created a user in BatchGeo as usual, which in return should send an ema...

    1 Agent Answer 0 Community Answers Oct 13, 2016 04:07PM PDT
  • Date Labels

    I have a date field but the groupings just come up as a single digit (first digit in x/xx/xxxx format). I see...

    1 Agent Answer 0 Community Answers Aug 15, 2016 09:55AM PDT
  • シェアについて

    地図の編集のところで「公開」を選択をしても、 シェアしたマップに反映されないのですが どうしたら反映されますか?

    0 Community Answers Aug 04, 2016 06:55PM PDT
  • cash back

    Hi! I'd like to ask you how can I back my money? I use it less 30 days.

    1 Agent Answer 0 Community Answers Jul 18, 2016 01:26PM PDT
  • Map Usage - View clicks?

    I've had several map links out on my website. Is there a way I can see how many clicks I had on each map...

    1 Agent Answer 0 Community Answers Dec 28, 2015 04:15PM PST
  • resending invitation emails

    How do I resend the invite email to my team I signed up as users?

    1 Agent Answer 0 Community Answers Dec 10, 2015 09:45AM PST
  • linking zip codes to nearest salesman

    i am looking for a solution that will allow: input of zip code and then tell me which salesperson to ass...

    2 Agent Answers 2 Community Answers Jun 18, 2015 12:10PM PDT
  • ISO - 270001 Certified?

    Hello- We are using BatchGEO for a client and they (and their vendors) have to comply with ISO - 270001. Is...

    0 Community Answers Mar 24, 2015 08:57AM PDT
  • creating a free account

    Dear BatchGeo, My name is Hazen Kazaks, and I am an intern at the Sacramento Area Regional Technology Allia...

    1 Agent Answer 0 Community Answers Mar 09, 2015 05:28PM PDT
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