Hi Community & BatchGeo,
I have created a user in BatchGeo as usual, which in return should send an email to that user. Unfortunately that user is not getting any emails at all & i checked the email server log & no emails are coming in from @batchgeo.com. I even tried dropping & re-creating him for several times - still no luck. I even tried the forget password option as well.
Can you please assist me in this matter & i would really appreciate any help.
Sorry for the delay. I see this email was getting dropped
Oct 12, 2016 6:21:35 PM
550 5.1.1 <firstname.lastname@example.org>… User unknown
I have deleted the drop from our email server, so you can try again.
Please let me know if you have further questions.